Governments are particularly full of it, that’s why they waste so much time and money! But, so are small, medium & large businesses.
Xwork is why you can spend some weeks running around madly, stressed and very busy but by the end, you wonder “What did I actually achieve?
Other weeks you can be relatively calm, finish the week with a lot done, feel great and have an excellent weekend. The difference? More Vwork—less Xwork.
Xwork explains why profit drops as companies grow. A successful small business has a lesser percentage of Xwork, thus it adds more value to its customers, so it grows and is profitable.
As it grows, the Xwork overtakes Vwork, the inefficiencies and confusions add up and eventually the business provides less value, profits drop, staff aren’t as happy and neither are the customers!